I love the app and the SkyBell, I was reading some reviews on it and noticed the ppl who had problems with it were people who claimed to be "experts, engineers, and technicians" but they mustve been lying because I am not tech savvy what so ever and have installed 10 of these in 10 different houses for my family members and it was a piece of cake, I just read like a normal person and do my research before getting a new technology gadget, do your research people stop being knuckle heads